AI training and consultancy

Practical AI training your team will actually use

Instructor-led courses and consultancy for Claude, Microsoft 365 Copilot and Copilot Studio. Hands-on, built around your real work, and delivered on-site across the UK and Ireland or live online.

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Private training for your team UK and Ireland, or live online Standard and bespoke courses

Choose your AI platform

Training and consultancy for the tools your organisation is adopting.

Claude

Anthropic's AI assistant for writing, analysis, research and everyday knowledge work. Our courses cover prompting, Projects, Skills, connectors and Cowork, for general business teams and for specific roles.

Explore Claude courses

Microsoft 365 Copilot

Get dependable results from Copilot in Word, Excel, PowerPoint and Outlook. Practical prompting, automation and responsible use for everyday Microsoft 365 work.

Explore Copilot courses

Microsoft Copilot Studio

Learn to design, build and govern your own AI agents. Standard courses are on the way, and we can build a bespoke Copilot Studio programme around your use cases today.

Enquire about Copilot Studio training

How it works

From first conversation to confident, everyday use.

Free discovery call

Tell us about your team, your tools and what you want to achieve. We'll recommend a standard course or design a bespoke one.

Training built around your team

Hands-on sessions using practice files and, where your policy allows, your own documents. Delivered on-site across the UK and Ireland or live online.

Make it stick

Go further with consultancy: a readiness assessment, rollout and adoption support, or a custom-built agent or workflow.

Popular courses

A few places to start. Every course can be customised for your team.

Claude foundations

Claude Fundamentals

Conversational AI for Business Applications

  • 14 hours (2 days × 7 hours)
  • Beginner

Claude is a conversational AI assistant, built by Anthropic, that can read, write, summarise, analyse and explain on request. This course is a practical first step for people who have never used it, or have only tried it in passing, and who want to know what it is really good for in a business setting.

You will learn to

  • Explain what Claude is, what it does well, where it needs human review, and how it differs from other conversational AI tools
  • Set up Claude and work comfortably with its interface, prompts and responses
  • Write clear prompts with the GCES method and refine answers until they are accurate and relevant
Suited to Business professionalsCustomer supportOperationsMarketing and communications
From £1,500
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Claude productivity

Claude as Your Everyday Work Partner

Prompting, Projects, Cowork and Microsoft 365

  • 14 hours (2 days × 7 hours)
  • Beginner to Intermediate

Most people start with Claude as a chatbot. This course shows how to turn it into a dependable work partner that knows your role, remembers your material, works in the background and sits inside the Microsoft 365 tools you use every day.

You will learn to

  • Choose the right model, plan and workspace for a task, and manage the risk of wrong or invented answers
  • Write context-rich prompts with the GCES method and set Claude up to respond in line with your role and tone
  • Build a Project, an Artifact and a Skill for your own work
Suited to ManagersAnalystsAdministratorsProject and operations leads
From £1,500
View course Enquire
Copilot productivity

Microsoft 365 Copilot Chat

Prompting and Automation for Word, Excel, PowerPoint and Outlook

  • 14 hours (2 days × 7 hours)
  • Beginner to Intermediate

Microsoft 365 Copilot Chat is an AI assistant that helps you write, summarise, analyse and automate everyday work. This course builds practical skill across Word, Excel, PowerPoint and Outlook, starting with how generative AI works, how to get access, and a simple method for writing prompts that get good results.

You will learn to

  • Use Copilot Chat to generate content and insights for tasks in Word, Excel, PowerPoint and Outlook
  • Write and refine prompts with GCES, and use personas to adjust tone and style
  • Generate formulas, analyses and chart ideas from plain-language requests, and verify the results
Suited to AdministrationCommunicationsData analysisTeam leaders
From £1,500
View course Enquire

View all courses

Why teams choose BlackpointAI

Hands-on, not slide-heavy

Every session pairs a short demonstration with an exercise, using practice files provided for each one.

Built around your work

Courses are tailored to your tools and industry, and can use your own everyday documents where your policy allows.

People stay in charge

We teach checking, review and sensible data rules from the start, so AI speeds up work without lowering standards.

Private to your team

Courses run for your people only, so you can work on real examples and talk openly about your own processes.

On-site or online

We travel to you across the UK and Ireland, or run live online sessions for teams anywhere.

Bespoke when you need it

Can't find the right course? We design bespoke training and customise any standard course to fit.

Consultancy to make it stick

Training builds skills. Consultancy turns them into working practice.

AI and Copilot readiness assessment

A structured review of your use cases, tools, data and skills, ending in a practical roadmap.

Rollout and adoption programme

Pilot, train, support and measure, so a new tool becomes everyday practice rather than a one-off launch.

Agent and workflow builds

Working agents and workflows built around your processes with Copilot Studio and Claude.

Explore consultancy

Past work

Examples of hands-on AI delivery from before our focus on training and consultancy.

Financial services advising

AI-driven lead qualification for an M&A advisory firm

A scored questionnaire and machine learning model that helped advisors see which business owners were ready and able to sell.

Read the case study
Art and creative media

AI-powered stock photo submission tool

An AI agent that automated image tagging and metadata for a professional photographer's multi-agency uploads.

Read the case study

Not sure which course is right for your team?

Book a free discovery call. We'll talk through your team, your tools and what you want to achieve, then recommend the right course or design a bespoke one.

Book a free discovery call Send an enquiry